Once your still is built, getting it to you is just as important as the build itself. We package our products to best of our ability so there is NO DAMAGE during shipping. IF your package is damaged when you receive it, contact the carrier at once!
KENTUCKY RESIDENTS 6% SALES TAX WILL BE ADDED TO YOUR ORDER!
For parts orders, they will be shipped within 1-3 Business days (unless some items are back ordered)
Hillbilly Flute Stills are handmade as paid orders are received. Production time is 16 weeks. Remember-”Great things come to those who wait!”
15 Day Return Policy
We here at Hillbilly Stills want you to like and enjoy your still so that is why we offer a 15 day return on UNUSED stills and in PERFECT condition. If for any reason you decide you don’t want or, heaven forbid, don’t like your still, we will refund your money, no questions asked. We will not refund shipping charges to or from us, but you will get your money back for the still. Please make sure all of your supply’s are shipped and let us know immediately if anything is missing. We will only replace missing parts of notified in 15 days or less.
* Hillbilly Stills is not responsible for any customs or duty fees associated with international shipping. These fees are the sole responsibility of the buyer.
**We are not responsible for lost or stolen packages and we reserve the right not to sell to any person or persons for any reason.